Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We'd be very grateful if you could share your feedback and ideas.


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Jane from Wakefield  February 21 2014
I bought the Hoover building for my husband for Christmas. He loves it and so many people comment on it when they see it as it is so unusual and crafted in such detail. I am sure there are a few more I will buy for birthdays and Christmases to come.It arrived very quickly and was really well packaged. Great service.Only little improvement I would suggest is deeper holes or hooks to attach to wall as we were not confident enough to put it on the wall (although we would have liked to) with the existing hole fixing on the back.

Diana from Too far from the Emirates  February 20 2014
This is a fantastic present for an Arsenal fan with the added advantage of supporting the wonderful Willow foundation. Unusual, well made and an excellent talking point.

SIobhan from Kingston  February 19 2014
The model of Arsenal Highbury Stadium was ordered as a special birthday present for a lifelong devotee of the team.The package arrived very promptly, packaging was excellent (& eco-friendly!), so the product arrived in perfect condition.The recipient - although already an owner of many Arsenal-related artefacts - was absolutely thrilled with this unique and beautiful model of the stadium so dear to his heart. Happy recipient then quickly posted photos on FaceBook. Within 2 minutes I was getting messages asking me where I'd got it from!I don't share his love of football (nothing personal, Arsenal, it's just football in general) and other memorabilia is banished to an upstairs room where I don't have to look at it! This, however, is different. Apart from the sentimental appeal, it really is a thing of beauty, and so it sits, being beautiful, downstairs where everyone can enjoy its elegant Art-Deco lines. Being hand-made with excellent craftsmanship- it's exactly the type of item that is becoming rarer by the day, and this is what I thought made it a perfect gift. Seems others agree! Very happy with the item, the service, and the response when the box was opened!

Marilena from Tufnell Park  February 19 2014
I bought the mini Guggenheim recently as a present to my husband. The sculpture came in a beautiful box, which I wasn't expecting. I love how elegant it looks, it's simple with just the right amount of detail.

Margaret from East Kilbride, Glasgow  February 19 2014
Hi RobertMy husband was delighted with his gift. He attended the Glasgow School of Art when he was anArchitectural student.The model now has "pride of place" in his Practice.Margaret

Ian from Cambridge  February 19 2014
GSA - lovely model, came well packed and is great display piece. Think I might look for another to complement it.

Martin from Leigh-on-Sea  February 19 2014
My sculpture of the east stand entrance at Highbury is fantastic. It takes pride of place on my desk and I never cease to marvel at the detail. I already have one and we bought one for another lifelong Arsenal fans 70th birthday who I'm sure will be equally thrilled.

pierre chatenier from paris  February 19 2014
sorry for my english,not so fluently. I discover your art when Thomas,one of my sons, give to me the BBC building.I was so delighted I give to my other son the Guggenheim because it is one of his favorite museum.I just became a little bit sad when i discovered the "little" Guggenheim.It's a little bit so mini.The next time,I'll take the biggest one. Thank you to your creations.Very design.

Linda Jones Mrs from Reading  February 19 2014
The architectural piece was bought for Christmas for my husband. It is beautiful. Well packaged and well presented and protected. Very satisfied.

Rachel from Cambridge  February 19 2014
Beautiful sculpture, a lovely original gift. It also arrived very promptly, and was very well packaged - securely and neatly. Everything about the product and the service was very high quality.

Carol from Burton on Trent  February 19 2014
I am absolutely thrilled with 'my Hoover building' sculpture. First seen in Heals so had no doubts about the workmanship. Packing was spot on as was delivery. Shall more than likely purchase another sculpture in future.

Richard from London  February 19 2014
The piece we bought, of the old Arsenal Stadium, is beautifully crafted and looks stunning. it's admired by all who see it.

Richard from London  February 19 2014
The piece we bought of the old Arsenal Stadium is beautifully crafted and admired by everyone who sees it.

Deborah from Windsor  February 19 2014
I bought the hoover building as a gift. Its one of our favourite buildings. The model was beautiful and striking in its simplicity. Great service, well packaged. Recommend to anyone.

Richard from Hartlepool  February 19 2014
Another gorgeous piece and usual great customer service and quality, thanks!

Sherrilee from London  February 19 2014
A friend recommended that I look at this sculpture as I was looking for a xmas present for my boyfriend. He is a fanatical Arsenal supporter and all the Arsenal branded products I saw were too tacky so when I saw this I thought it would be ideal. We agreed to get each other 12 presents and he thought this one was the best (and he is definitely hard to please as he is the man who has everything!). He has had lots of great compliments about it - personally and on twitter!. It was well packaged and I would definitely recommend Chisel & Mouse - I ordered it on the last posting day in a bit of a panic but was received very quickly.

James from Cardiff  February 19 2014
Very nice products. Bought as a gift which was well received. The only minor point is that the wire windows in the product I purchased were damaged by the recipient when the gift was opened, despite the warning given on the box. They are very fragile.

JOCELYN from London  February 19 2014
The service I received was excellent. Very prompt response - product well received by arsenal fan! - thank you

Diana from Norfolk  February 19 2014
It is a good idea but as my husband used to work in the building he thinks it isA little bit square. The original building is longer.

Simon from Westcliff on sea   February 19 2014
Your unique design idea is fantastic, I bough the Regency Townhouse as a gift for my partner and they love it. Thank you!

Dirk from Den Haag, Netherlands  February 19 2014
Great idea, love Battersea Power Station, excellent quality, good quality/price ratio, quick dispatch, etc etc. !!!!!!!!!!!

Dirk from Den Haag, Netherlands  February 19 2014
Great idea, love Battersea Power Station, excellent quality, good quality/price ratio, quick dispatch, etc etc. !!!!!!!!!!!

Judith from Cornwall  February 19 2014
Sculpture bought as Christmas gift which was loved by recipient - service excellent. Product bit pricey therefore a 4!!

Barbara from Berkshire  February 19 2014
Excellent service and stunning product which has pride of place on my sons bookcase....thank you

Gordon from London  February 19 2014
Great designs with originality and character, speedy and personal service.

Mark P Hennessy from Melbourne Victoria, Australia  February 18 2014
I absolutely LOVE my model of the Glasgow School of Art! It is in a feature position of my living room and it is the pinnacle piece of my Mackintosh collection. The model arrived within 5 days of shipping.

Al from Texas  February 18 2014
The scale and detail of the Marlin Hotel are exactly what I have come to expect in Chisel and Mouse Models. This is the fourth model in my collection from Chisel and Mouse I have been very pleased with each one. The service and shipping has always been top notch as well.

brenda from NY State, USA  February 18 2014
The service for this order was great, with prompt communication when I had a couple questions, and a very easy payment transaction. My piece came quickly, well packaged, and in perfect condition. The quality is beautiful.

brenda from NY State, USA  February 18 2014
The service for this order was great, with prompt communication when I had a couple questions, and a very easy payment transaction. My piece came quickly, well packaged, and in perfect condition. The quality is beautiful.

Eric from California  February 18 2014
I love the Guggenhein Museum piece and have gotten compliments on it from friends.

Mark from Washington  February 18 2014
A very beautiful model.Keep up the modernist work!MM

Nathan from London  February 18 2014
I love the Farringdon model. Really pleased with the level of detail.

Humph from Worcester  February 18 2014
This model is the 4th model from these two brothers we own. If you haven't held one, you won't understand how superb they are. We look forward to seeing which building will be the subject of their next sculpture. Their success is well deserved.

Mollie from London  February 18 2014
Love it, pride of place in living room. Great work keep it up!

robert from swansea  February 18 2014
great!!

Christopher from London  February 04 2014
It's so refreshing to be dealing with such a professional company. There just aren't many companies out there with such a great level of service as yours.

Anne from Leeds  December 08 2013
Excellent product arrived in perfect condition.

Robert Raymond Britz from California, America  November 18 2013
I ordered the News Building and it is everything I thought it would be. It is breathtaking with wonderful details. I know you're works are in museums, could you please direct me to where I might find an article in English with pictures of such a thing?. However, overall a wonderful piece of history in the making.

Kate from London  October 31 2013
Hi there, I'm looking for a gift for my boyfriend's 30th and when I came across you guys at TENT i didn't have chance to talk to you, but I was wondering if you have any models of St.Paul's, Tower Bridge or Upton Park football ground as he's a HUGE West Ham fan.... I don't see any of those on your site, as much as I love many of your current pieces I don't think any of them are quite right for him. I'm afraid i can't afford to commission a piece for £1000 but I just thought i'd ask incase any of the above do exist? On another note, i'm a Senior Product Designer at the British Museum and if you send me your catalogue I will pass it on to our buying team as i think some of them would be great in our high end shop. We currently stock a few pieces from Revival Arts of Bath, but I think your pieces would be great in addition to those!Kind regards, Kate

Richard from Hartlepool  October 18 2013
Great service and fantastic sculptures! Looking forward to ordering many more! Thanks!

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