FEEDBACK AND SUGGESTIONS

Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We'd be very grateful if you could share your feedback and ideas.


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Xavier R.-M. from France  December 10 2023

I CONFIRM THE GOOD RECEIPT OF THE FIVE MODELS ORDERED, ARRIVED IN PERFECT CONDITION THANKS TO SOLID AND SUI PACKAGING. I AM DELIGHTED WITH THE RESULT. I ALSO APPRECIATED BEING KEPT INFORMED OF THE SMALL DELAY IN PROCESSING MY ORDER. I WILL HAPPILY ORDER AGAIN.


Gordon from Newcastle upon Tyne   December 04 2023

Thank you very much. We received it within the last hour and absolutely love it!


Collector from London  December 03 2023

It has arrived. Looks brilliant! Very pleased indeed.


Richard from UK  November 27 2023

Art Lovers House delivered safely today in perfect condition as always. Its going to delightmy daughter on Christmas Day .Your service and quality of product are of the best.Thank youso much for going the extra mile, I really appreciated it.


Christian from Germany  November 21 2023

Just received them! Gorgeous as usual! Thank you very much for your kind help and have a great week,


Rosie from UK  November 09 2023

the model is amazing - its my 4th purchase and they just get better and better - thanks


Patrick from London  November 08 2023

Models arrived today, Robert. Both excellent. Thks for the usual professional service.


Ben from London  October 28 2023

They are brilliant. Two happy Arsenal fans!


Paul from London  October 16 2023

Just received London Cityscape safe and sound. Its even better than expected and I am very pleased.


Linda from Reading  October 11 2023

Thank you very much. The order arrived today. Beautifully wrapped and prompt service.


Georg from Chicago  September 29 2023

Received! Very much appreciated. Keep up the good work, it doesnt go unnoticed.Good health to you & yours.


Barry from Cheltenham  September 11 2023

Many thanks for the absolutely superb recreation of the East Stand facade. I now need to buy a better display cabinet to show it off!My partner admires your models too and was wondering if you had any plans to add the Chrysler building to your collection?


June from London  August 30 2023

The model of the Helsinki Train Station arrived yesterday and it is just beautiful! Such fine craftsmanship!


Adesh from Spain  August 19 2023

Thank you so much for the support. I really appreciate it and hope to buy another one of these beauties soon when I figure out which one and where it's going.


Arjan from Breda  August 03 2023

The buildings are beautiful. I enjoy the looks and the perfection. Thanks


Samantha from Oakland  July 21 2023

I received the villa savoye model in the mail today. Thank you so much!


Joel from West Malling  July 03 2023

Its arrived and it looks superb!! Well worth the (slight) wait. Thank you!!


Greg from London  July 01 2023

Hi Robert. Amsterdam blue river received safe and sound. Looks great, lovely detail.Cheers


Claire Holdsworth from London   February 10 2023

Thank you so much. The model is beautiful. It’s a gift for my husband’s birthday and I know he will love it too. Claire


karen from UK  November 11 2022

Thank you so much for producing such a lovely item, my husband is so happy with it! He's a life long Arsenal supporter and we got this for his 60th Birthday.


Gijs from Netherlands  October 28 2022

Goodmorning,I receveid the two cityscape packages, really happy with them!


Nathalie from France  October 26 2022

Dear Chisel,Dear Mouse,I received the Unite d'habitation! Thank You! It is a splendid item and the manufacturing is perfect. Le Corbusier would have been very glad. It's a Christmas present, it's hard to wait to offer it!


paul weinschenk from Arlington, VA USA  September 11 2022

Do youhave any plans to creeate models of Washington, DC and Buenos Aires? Thanks [removed@*****.com]


Marvin from USA  August 09 2022

What is the chances that one day a "San Francisco, California, USA" cityscape would be included in your catalog?


Alasdair from London  August 01 2022

Absolutely thrilled with my Broadcasting House model. If you're looking at these and can't make up your mind, then my advice is just to get it. Completely worth it.


Pearl Allan from East Yorkshire   August 01 2022

The Glasgow School of Art model was for my daughter, a graduate of the school. It arrived safely, very well packaged, and we are all delighted with it, thank you.


Jeannie Gold from Santa Monica, CA  July 14 2022

I LOVE my Chisel & Mouse models. I have 8 beauties now! I'd like to collect them all!


Harry from London  July 04 2022

I’ve just taken delivery. Its amazing, thanks again!


Simon from Lewes  June 28 2022

The two models arrived today safe and sound. They are excellent and we are very pleased with them.


Victoria from Denmark  June 28 2022

THANK YOU EVER SO MUCH! I just received the gift for my husband. Fantastic service. I cannot wait for the surprise.Thank you.


Ross from UK  June 20 2022

My Shankly Gates arrived safe and sound earlier today and I bloody love them!A lifelong Liverpool fan and born and raised about fifteen miles away from where Shankly came from in Ayrshire so I'm a very happy boy! Thank you to you and your team for such a wonderful piece which I shall cherish.


Paul Oldfield from West Yorkshire   June 17 2022

Bought the Amsterdam ‘Blue River’ model. The quality is superb. Level of detail on the model is phenomenal, I’m sure I’ll be making a collection of these. Buy one you won’t regret it! Just an idea I would like to see some more UK cities added like Manchester, Leeds and Edinburgh…


Paul Divall from Warminster UK  June 05 2022

I THINK THAT A MODEL OF THE DE LA WARR PAVILION IN BEXHILL WOULD BE ENORMOUSLY POPULAR ( I NOTE THAT YOU HAVE DONE THE MARINE COURT IN ST LEONARDS - I LIVED IN HASTINGS AND ST LEONARDS AS A CHILD AND TEENAGER IN THE 50S AND 60S AND MY FATHER WAS DEPUTY BOROUGH ENGINEER WHO RESCUED AN ORIGINAL OAK DOOR FROM ONE OF THE MARINE COURT'S REFURBISHMENTS AND TURNED IT INTO AN OAK , SADLY NO LONGER WITH US, NEITHER NOR FATHER - TO MY MIND THE PAVILION IS FAR MORE ICONIC AND WE COULD DO WITH THE BENEFIT OF YOUR EXPERTISE TO A BEAUTIFUL MODEL OF THAT GLORIOUS PIECE OF ART DECO CONSTRUCTION). THANK YOU FOR YOUR ATTENTION.


James from UK  May 26 2022

Thanks for your email. Beautiful workmanship! Very happy.


Al from Texas  May 23 2022

Just got my Carreras factory model and I couldn't be happier! I had visited it in person a number of years ago when I was in London and thought it was impressive in both scale and design. I have many pictures from that visit but it is great to have in a 3-D version that I see every day.


30 Rockefeller Plaza & Prometheus Statue from Rockefeller Center, NYC  April 18 2022

Please consider adding the iconic 30 Rockefeller Plaza, the centerpiece of New York's Rockefeller Plaza, and the brilliant statue of Prometheus directly in front of the main entrance. I believe these would be welcome additions to your outstanding offerings.


Ian from Kingston upon Thames  March 29 2022

Received the Firestone Factory, Brentford model and it's as good as I had hoped for. If anything it's better! Thanks very much.


Anne from California  March 11 2022

We received the model today and we LOVE it! Gorgeous


Sarah from Minneapolis  March 03 2022

I just received it today and my husband loves it. Thank you so much!


Ian from London  March 02 2022

Received the Arsenal Highbury Stadium model - absolute beauty, great detail, beautifully finished, excellent quality.


ADDRESS

Chisel & Mouse, Unit 1 Hooklands Farm, Scaynes Hill, West Sussex, RH17 7NG, UK.
+44(0)1273251335
store@chiselandmouse.com Company Reg. No: 3842458
VAT No: GB749403615
EORI No: GB749403615000

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