Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We'd be very grateful if you could share your feedback and ideas.


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REINHARD from GERMANY  January 13 2019
The pictures arrived today with me. I am very excited! The pictures are really fantastic! Thank you very much.

NICK ARMATA from BOSTON, MA USA  January 10 2019
Just got my model in the mail, such a great addition to me shelf! Not to mention the shipping was ridiculously fast for shipping halfway around the world! Thanks for providing such a great product, the only issue is which model to get next!. You guys are great; keep up the great work!

TRACEY NEWLOVE from SOUTH WALES  January 04 2019
The cityscape I order from you arrived safely and on time in Atlanta and son and daughter-in-law were delighted with their Christmas present. Our daughter-in-law is an illustrator and graphic designer and she loved the craftsmanship. You were a delight to do business with. Thank you.

STEPHEN WALKER from ILKLEY, YORKSHIRE  December 27 2018
We are delighted with the model of Venice. I was impressed by the model itself but you did a good job with the packaging too, the very fragile plasterwork arrived in good shape. I opted the unpainted option as the bright blue of the grand canal looked a bit garish. Presentation is good with the perspex cover. Just mulling over weather to leave it as is or figure out how to hang it on the wall. Thanks again, regards Steve Walker

MARCO from CANADA  December 27 2018
Happy Christmas guys, fantastic as always, pride of place on the fir place.

Eric Doctorow from Palm Springs   December 20 2018
Will you be making more Flatiron Building models?

Pat from Northumberland  December 14 2018
The website was easy to follow and communication was spot on. Went on to buy two cityscapes, Venice and New York, as Christmas presents. They arrived promptly, securely and well packaged and were a joy to behold! Intricate and aesthetically pleasing as well as beautifully presented. Thoroughly recommend these guys and would definitely order again!

Greg from Oakville Ontario Canada   December 07 2018
I have ordered several models over the last year and the newest arrivals - Berlin Cityscape, Bauhaus building and the Fagus Factory are superb. The photos online do not do them justice. So much better in your hands. Order anything from their collection and you will not be disappointed. My collection will continue. Excellent job!!

Pat Smith from Caterham Surrey  December 06 2018
Perfect. Can’t wait to give this beautiful model to my partner for his birthday in early January. Somerset House has a very special place in his heart. Thanks and Merry Christmas!

Jules from NY  November 28 2018
I love it thank you very much! The craftsman ship is top notch. GreT quality piece. Thank you!! Keep up the great work guys! Loved the open me first note too!

Mairwen Haxton from London  November 26 2018
The NY Cityscape has just arrived and I'm delighted with it. It is so much better in the flesh than in the photographs. Beautifully packaged. This was bought as a Christmas present, but I am reluctant to part with it! Order with confidence from this amazing company.

Patricia Baines from West Malling. Kent  November 22 2018
The London model is a gift for my grandson Charles’s 21st birthday on Christmas Day. It was delivered very promptly and is so beautifully packed that I am leaving it to be opened by him. I am longing to see it and when I do I will then give you the feedback.

Sam from California  November 20 2018
This is an amazing piece that I can't wait to gift to my wife. I heard about you guys through a video by Adam Savage on his Tested YouTube channel, there he listed his favorite things in 2017. He had your London scale model and I was immediately drawn to it. The level of detail and quality is superb, and I purchased the Rome model because my wife and I have spent time there. Shipping was prompt and communication was excellent. I look forward to adding to my collection of cities in the future!

stefan thull from cologne  November 14 2018
what a wonderfull item! many thanks. i buy NYC and BERLIN. very good shipping! i want AACHEN, my hometown. but i think, it‘s only a dream . . . . many thanks and best regards

joseph from pasadena, california  November 13 2018
I received my Los Angeles model yesterday and it is magnificent! It arrived safely, perfectly-wrapped and boxed and ready for display. The detail is incredible! It has a choice spot on my desk here at work. Great work guys!

Kevin Foy from Indianapolis, IN USA  October 25 2018
I just received my "Engine 55" Manhattan Fire Station... WONDERFUL!!! Great, great detail. Love it. My father was a Chicago Fire Department Battalion Chief, and I was literally raised in firehouses. This brings back such fantastic memories, and honors many great unsung heroes.... Thank you! This is my fourth Chisel & Mouse piece. It will not be my last.

Jimmy Brash from Buckshaw Village, Lancashire   October 22 2018
Excellent service and prompt delivery. The goods are exactly as I had hoped. No hesitation in recommending this company. I will certainly return to but again

Margaret from Vienna, Austria  August 29 2018
I would live to see a Vienna cityscape - and suggest the jugenstil architecture is worth a look. And for something a bit different, Hundertwasserhaus.

Tyler from United States  July 12 2018
I was a little worried about shipping overseas, especially something this fragile and expensive. I had absolutely nothing to worry about. They double boxed it with packing foam. The model itself exceeded my expectations. Truly an amazing product and 10/10 would buy again

Tom from Zurich  July 08 2018
What a beautiful, detailed model. It'll get a place of honor in our apartment. I'd love to put together the whole collection. Really beautiful.

Zoe from USA  July 06 2018
I received it today at work and we opened it when we got home. We love it. It was very well packaged too.

Mark from US  July 01 2018
It is here, in perfect condition, and fabulous! What a tour de force of design, craft and shipping! Congratulations to the Team at C&M.

Brenden from Australia  June 20 2018
Just got my new BUCKINGHAM PALACE model and looks fantastic on my desk. Very detailed and authentic! Highly recommend buying any of their models :)

Jane from Kent  June 06 2018
Thank you for the most wonderful model that you have made for us of our old house. We absolutely love it. The attention to detail is extraordinary and its so impressive that you were able to do it for some pretty ordinary photos that I sent. It really is a work of art that we shall always treasure. You have been a pleasure to deal with from beginning to end. Thank you.

Jim from Chicago  May 25 2018
I bought the Chicago Citiscape as a birthday gift and it was a big hit. It looks amazing hung on the wall and will be enjoyed for years to come. Thanks for the quick delivery, great wrapping and outstanding craftsmanship!

Agathe from Las Vegas  May 24 2018
Just received NY Cityscape and I love it. Real piece of Art. And thank you so much for your help for the fast delivery. Very efficient service.

Benjamin from London  May 16 2018
Absolutely thrilled with my Trellick Tower sculpture. Superb craftsmanship and quality. Arrived on time and packaged beautifully. Thank you very much guys!

Al from Texas  May 11 2018
Just added the Lescaze House to my collection as always very well executed model of a modern New York landmark. Keep adding Art Deco and Modern buildings and I'll keep coming back for more. Thanks to the great packing everything arrives intact and in perfect shape. Thanks Chisel & Mouse!

Rimke from Netherlands  May 09 2018
Last year my architect brother in law took time to design my kitchen and had it built. Beautiful result of course. As a ‘thank you’ I gived him the Amsterdam cityscape. He absolutely was thrilled when he opened the parcel. Beautiful craftsmanship, perfectly detailed and 100% true. Packaged well and delivered safely. This year I will surprise my son in law for he is a huge fan of Amsterdam. Thanks Chisel & Mouse.

Elizabeth from London   May 09 2018
I’ve been a customer for years since finding Chisel and Mouse one Christmas. Really unique gifts for the person who has everything (my husband)! His favourite is the scaled bespoke model of our house, which is extraordinary and significantly good value for money ! I highly recommend them.

appleton617@btinternet.com from durham  May 08 2018
have given the models as presents for sons.really appreciated them . just right for guys

Tom Ricci from Los Angeles & Philadelphia  May 02 2018
Gavin, we are a big fan of your work. As you and I have communicated with each other, we have 17 of your cityscape models adorning our workplace innovation lab walls in Los Angeles (9) and Philadelphia (8). We very much would like for you to produce cityscape models for both Los Angeles and Philadelphia based on the e-mail I sent you with the areas of the respective downtown central business districts delineated to incorporate the buildings we own in each of those markets. Please let me know if these cities are on your list of upcoming projects. Thank you very much. Tom

Mike Hare from Chipperfield  May 02 2018
Hi Catherine is working as administrator/Cartographer for RuralMaps.co.uk. They are doing very well producing maps for farms and large estates. Maps are produced for shoots, emergency facilities and have included the sites of dog’s graves! Is there any potential for you to provide modelling options?

erik vogt from alys beach florida  April 18 2018
very nice models and quite reasonable cost for such! thank you!

Paula Carr from Los Angeles, California, USA  April 16 2018
Please keep me apprised of any new models. In particular, let me know if you ever do a cityscape of Los Angeles. Although -- good luck with that! Even as a native, I haven't a clue what part of the city I'd choose. Love your models!

Den Currie from Reading  March 22 2018
I bought the Hill House and it arrived today, extremely well packaged. It is so beautiful in its construction and is such a quality product, I'm sure I'll be back for my next piece very soon. I wouldn't hesitate to recommend - if you are thinking about buying a piece, go ahead, you won't be disappointed.

steve from west london  March 20 2018
Been wanting a Trelick Tower model for ages. Finally, treated myself and very pleased I did. Super quick delivery, robustly packaged. Great service all round.

Roy Hartwell from Manchester UK  March 01 2018
Placed an order for the Shankly gates for a 60th Birthday present, absolutely delighted with the finished product couldn't have asked for more perfect

RB from London  February 27 2018
Ordered for sisters' birthday. On time, well packed. She loves it. Everyones happy!!

JON from CA  February 26 2018
FANTASTIC!!!

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