Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We'd be very grateful if you could share your feedback and ideas.


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Ian from UK  August 05 2020
Just to let you know 'Shankly Gates' arrived safely this morning. Beautifully crafted, looks superb...

Donna Carpenter LeBaron from Boston  July 16 2020
Absolutely stunning. The attention to detail is extraordinary, and the craftsmanship is superb.

Ze from Jersey City  July 06 2020
Love the models. Also Gavin has been really patient and helpful with all my questions.

Candice from West Coast, USA  June 15 2020
The piece looks amazing and I am looking forward to ordering more to start a collection.

Dan from South West England  June 14 2020
All received thanks - v pleased with it

Marie from London  June 03 2020
I'm delighted with my model; it's more substantial than I expected & I love the white-ness & the green contrast of the window bars...Many thanks, I am well pleased with my model. (Also the packing, recyclable, thanks)

Bob Mills from London  February 01 2020
Battersea Power Station was a gift from my wife, I grew up in the shadow of this building, this piece means so much to me and my family and is an instant heirloom to be passed on.

Simon from Lewes  January 29 2020
The Temple is really stunning and beautifully made.

M from Florida  January 25 2020
Fallingwater and Farnsworth House arrived today . They are perfect . Your shop has remarkable artists and craftsmen . Thanks again for these and past treasures.

DCJ from Massachusetts   December 26 2019
I am throughly delighted with the Chicago Cityscape model I received as a Holiday present. This is the perfect gift for lovers of architecture, history, maps and urban design. Thank you!

Shaun from London  December 10 2019
Just a quick email to say I received the Cityscape today- WOW it’s brilliant, heavy as well. Got to say it’s a brilliant piece of work, very detailed, and up to date, and an ideal gift for a person that lives in central London as a gift. Glad I found your site and placed an order.

M from Essex  November 19 2019
Thank you for sending the beautiful model of Firehouse Engine 55. It arrived safely this morning and is absolutely perfect.

Gueseppe from Italy  October 28 2019
parcel arrived on time :-) . The model is beautiful ( as expected - we already have the Battersea model ... ).

Bruce Reynolds from Virginia Beach   October 03 2019
I am amazed by the craftsmanship and detail put into the U.S. Capitol dome model. I absolutely love it!! The customer service from Gavin and all at Chisel and Mouse are best. They went above and beyond in every way. I will treasure this for the rest of my life.

Liz from London  July 19 2019
My husband is absolutely over the moon with his cityscape. He loves it! He was pretty much speechless and overcome. He has taken a good look at your site and watched the videos etc. and is totally intoxicated.

Sarah from Southampton  July 16 2019
I'm delighted with the model thank you. I can't stop looking at it.

James from USA  July 07 2019
Received one of these beautiful buildings as a gift; have now discovered your site and can't wait to choose more. A whole series these would look perfect on our shelf.

Jean from France  July 04 2019
I received my models. They are beautiful. Thank you very much and congratulation for what you do !

Stephan from Madrid  May 30 2019
I just wanted to confirm that the NYC cityscape has arrived safely in Madrid. The execution and quality of this model is outstanding. It has exceeded by expectations. Thank you.

Austin hacking from Whalley, Ribble Valley  May 04 2019
Received my large scale New York for my birthday & im very impressed, it’s on the wall and is totally awesome. Will be choosing more in the near future. More choices would be nice boys.

Lawrence Lesser from Santa Monica, CA. USA  April 17 2019
any chance you might have Washinton DC on your to-do list? I would be interested in a cityscape, or even better the stretch of Pennsylvania AVE from 15th ST to 17 ST which encompasses the White House, US Treasury, and several other buildings.

George from Minneapolis  April 12 2019
I am looking forward to my next model. What you did with the US Capitol looks amazing!

John from Yorkshire  April 09 2019
Parcel arrived safely this morning...thank you.I would just like to say it is a magnificent and beautiful thing!You have captured the essence of the Bauhaus with accuracy and exquisite detailing, I think.This will occupy a very prominent position so that I can study its lines often. I'm much obliged for your care and attention.

Jenni from Bath  April 09 2019
Just to let you know our order arrived safely today and we’re absolutely delighted with it. A beautiful object of art to display. Thank you so much!

Jennie from Charlotte  March 14 2019
The model made it perfectly, very well packed, and my architect recipient was thrilled!

Tom from Chicago  March 13 2019
I just gave my father the model as a birthday present and his exact words were "It's absolutely marvelous." Keep up the good work; all of your pieces look fantastic.

Priscillia from Nantes  February 13 2019
Très belle représentation du mont-blanc, magnifique!!!

REINHARD from GERMANY  January 13 2019
The pictures arrived today with me. I am very excited! The pictures are really fantastic! Thank you very much.

NICK ARMATA from BOSTON, MA USA  January 10 2019
Just got my model in the mail, such a great addition to me shelf! Not to mention the shipping was ridiculously fast for shipping halfway around the world! Thanks for providing such a great product, the only issue is which model to get next!. You guys are great; keep up the great work!

TRACEY NEWLOVE from SOUTH WALES  January 04 2019
The cityscape I order from you arrived safely and on time in Atlanta and son and daughter-in-law were delighted with their Christmas present. Our daughter-in-law is an illustrator and graphic designer and she loved the craftsmanship. You were a delight to do business with. Thank you.

STEPHEN WALKER from ILKLEY, YORKSHIRE  December 27 2018
We are delighted with the model of Venice. I was impressed by the model itself but you did a good job with the packaging too, the very fragile plasterwork arrived in good shape. I opted the unpainted option as the bright blue of the grand canal looked a bit garish. Presentation is good with the perspex cover. Just mulling over weather to leave it as is or figure out how to hang it on the wall. Thanks again, regards Steve Walker

MARCO from CANADA  December 27 2018
Happy Christmas guys, fantastic as always, pride of place on the fir place.

Eric Doctorow from Palm Springs   December 20 2018
Will you be making more Flatiron Building models?

Pat from Northumberland  December 14 2018
The website was easy to follow and communication was spot on. Went on to buy two cityscapes, Venice and New York, as Christmas presents. They arrived promptly, securely and well packaged and were a joy to behold! Intricate and aesthetically pleasing as well as beautifully presented. Thoroughly recommend these guys and would definitely order again!

Greg from Oakville Ontario Canada   December 07 2018
I have ordered several models over the last year and the newest arrivals - Berlin Cityscape, Bauhaus building and the Fagus Factory are superb. The photos online do not do them justice. So much better in your hands. Order anything from their collection and you will not be disappointed. My collection will continue. Excellent job!!

Pat Smith from Caterham Surrey  December 06 2018
Perfect. Can’t wait to give this beautiful model to my partner for his birthday in early January. Somerset House has a very special place in his heart. Thanks and Merry Christmas!

Jules from NY  November 28 2018
I love it thank you very much! The craftsman ship is top notch. GreT quality piece. Thank you!! Keep up the great work guys! Loved the open me first note too!

Mairwen Haxton from London  November 26 2018
The NY Cityscape has just arrived and I'm delighted with it. It is so much better in the flesh than in the photographs. Beautifully packaged. This was bought as a Christmas present, but I am reluctant to part with it! Order with confidence from this amazing company.

Patricia Baines from West Malling. Kent  November 22 2018
The London model is a gift for my grandson Charles’s 21st birthday on Christmas Day. It was delivered very promptly and is so beautifully packed that I am leaving it to be opened by him. I am longing to see it and when I do I will then give you the feedback.

Sam from California  November 20 2018
This is an amazing piece that I can't wait to gift to my wife. I heard about you guys through a video by Adam Savage on his Tested YouTube channel, there he listed his favorite things in 2017. He had your London scale model and I was immediately drawn to it. The level of detail and quality is superb, and I purchased the Rome model because my wife and I have spent time there. Shipping was prompt and communication was excellent. I look forward to adding to my collection of cities in the future!

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