Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We'd be very grateful if you could share your feedback and ideas.


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Tyler from United States  July 12 2018
I was a little worried about shipping overseas, especially something this fragile and expensive. I had absolutely nothing to worry about. They double boxed it with packing foam. The model itself exceeded my expectations. Truly an amazing product and 10/10 would buy again

Tom from Zurich  July 08 2018
What a beautiful, detailed model. It'll get a place of honor in our apartment. I'd love to put together the whole collection. Really beautiful.

Zoe from USA  July 06 2018
I received it today at work and we opened it when we got home. We love it. It was very well packaged too.

Mark from US  July 01 2018
It is here, in perfect condition, and fabulous! What a tour de force of design, craft and shipping! Congratulations to the Team at C&M.

Brenden from Australia  June 20 2018
Just got my new BUCKINGHAM PALACE model and looks fantastic on my desk. Very detailed and authentic! Highly recommend buying any of their models :)

Jane from Kent  June 06 2018
Thank you for the most wonderful model that you have made for us of our old house. We absolutely love it. The attention to detail is extraordinary and its so impressive that you were able to do it for some pretty ordinary photos that I sent. It really is a work of art that we shall always treasure. You have been a pleasure to deal with from beginning to end. Thank you.

Jim from Chicago  May 25 2018
I bought the Chicago Citiscape as a birthday gift and it was a big hit. It looks amazing hung on the wall and will be enjoyed for years to come. Thanks for the quick delivery, great wrapping and outstanding craftsmanship!

Agathe from Las Vegas  May 24 2018
Just received NY Cityscape and I love it. Real piece of Art. And thank you so much for your help for the fast delivery. Very efficient service.

Benjamin from London  May 16 2018
Absolutely thrilled with my Trellick Tower sculpture. Superb craftsmanship and quality. Arrived on time and packaged beautifully. Thank you very much guys!

Al from Texas  May 11 2018
Just added the Lescaze House to my collection as always very well executed model of a modern New York landmark. Keep adding Art Deco and Modern buildings and I'll keep coming back for more. Thanks to the great packing everything arrives intact and in perfect shape. Thanks Chisel & Mouse!

Rimke from Netherlands  May 09 2018
Last year my architect brother in law took time to design my kitchen and had it built. Beautiful result of course. As a ‘thank you’ I gived him the Amsterdam cityscape. He absolutely was thrilled when he opened the parcel. Beautiful craftsmanship, perfectly detailed and 100% true. Packaged well and delivered safely. This year I will surprise my son in law for he is a huge fan of Amsterdam. Thanks Chisel & Mouse.

Elizabeth from London   May 09 2018
I’ve been a customer for years since finding Chisel and Mouse one Christmas. Really unique gifts for the person who has everything (my husband)! His favourite is the scaled bespoke model of our house, which is extraordinary and significantly good value for money ! I highly recommend them.

appleton617@btinternet.com from durham  May 08 2018
have given the models as presents for sons.really appreciated them . just right for guys

Tom Ricci from Los Angeles & Philadelphia  May 02 2018
Gavin, we are a big fan of your work. As you and I have communicated with each other, we have 17 of your cityscape models adorning our workplace innovation lab walls in Los Angeles (9) and Philadelphia (8). We very much would like for you to produce cityscape models for both Los Angeles and Philadelphia based on the e-mail I sent you with the areas of the respective downtown central business districts delineated to incorporate the buildings we own in each of those markets. Please let me know if these cities are on your list of upcoming projects. Thank you very much. Tom

Mike Hare from Chipperfield  May 02 2018
Hi Catherine is working as administrator/Cartographer for RuralMaps.co.uk. They are doing very well producing maps for farms and large estates. Maps are produced for shoots, emergency facilities and have included the sites of dog’s graves! Is there any potential for you to provide modelling options?

erik vogt from alys beach florida  April 18 2018
very nice models and quite reasonable cost for such! thank you!

Paula Carr from Los Angeles, California, USA  April 16 2018
Please keep me apprised of any new models. In particular, let me know if you ever do a cityscape of Los Angeles. Although -- good luck with that! Even as a native, I haven't a clue what part of the city I'd choose. Love your models!

Den Currie from Reading  March 22 2018
I bought the Hill House and it arrived today, extremely well packaged. It is so beautiful in its construction and is such a quality product, I'm sure I'll be back for my next piece very soon. I wouldn't hesitate to recommend - if you are thinking about buying a piece, go ahead, you won't be disappointed.

steve from west london  March 20 2018
Been wanting a Trelick Tower model for ages. Finally, treated myself and very pleased I did. Super quick delivery, robustly packaged. Great service all round.

Roy Hartwell from Manchester UK  March 01 2018
Placed an order for the Shankly gates for a 60th Birthday present, absolutely delighted with the finished product couldn't have asked for more perfect

RB from London  February 27 2018
Ordered for sisters' birthday. On time, well packed. She loves it. Everyones happy!!

JON from CA  February 26 2018
FANTASTIC!!!

Louise Andrews from Kettering, Northamptonshire  February 23 2018
Extremely pleased with our purchase of a London cityscape, beautifully designed, made, a delight to enjoy time and time again. Packaged well and delivered safely, thank you.

Paul Lehane from Buxton Derbyshire  February 14 2018
What beautiful models..have ordered 2 in the last few weeks & plan to start a collection..the craftsmanship is first class & the value & quality is excellent...thank you.

Isabelle from Antwerp, Belgium  February 10 2018
This morning I received a beautifully wrapped present as a pre Valentine’s gift from my boyfriend. It is a model of the Fagus Factory and it is just absolutely fantastic! So detailed and made with such nice materials, I adore it! I love architecture and all things made of plaster , so this is right up my street.. Thank you both for your work and I will do as written on your card: start a new collection !

Alexandre Gomes from Lisbon  January 29 2018
When I left Consulting, I was working in London - so this object is my reminder of those days. I was impressed with the level of detail of the city and quality of the casing. Just a really cool and very well priced object.

Ian from US  January 25 2018
Nice quality; safely shipped to the US.

Max H from Munich  January 24 2018
Purchased the Venice cityscape and I'm absolutely thrilled. The model is very detailed and beautiful. I've been constantly looking at it and still discover new things here and there. Marvelous piece and great craftsmanship.

Mike from NY  January 19 2018
I received the New York City model. I am extremely happy with my purchase, it is very high quality and heavier than I thought it would be. I placed it on my desk at work and it is very popular, a conversation starter. Customer service was great and it was shipped and received quickly. Would highly recommend.

Jayne from Birmingham  January 18 2018
Thanks for all your help with the Paris cityscape. It's really beautiful I'm so pleased. Will have to decide which city to have next Christmas!

Seydoux from Paris  January 15 2018
Just received the Bauhaus model. Was very impressed by the weight and the quality of the piece. Huge presence and very well made! Continue doing amazing work! I would suggest doing more famous XXth Century architects (Wright, Mies van der Rohe, Corbusier, etc). Thank you!

Nicholas Lareau from Manchester, NH  January 14 2018
I really love the work done with the cityscapes. Do you currently have any plans to expand your catalog? It would be most delightful if I could get one of Pittsburgh, PA. My wife and I met there it would be nice to be able to see the different areas.

Scott Polk from Austin TX   January 13 2018
FedEx sucks. Order 4454. Not only did they not deliver the day scheduled, they're taking the weekend off. I always dread when I see FedEx as the delivery service. They are unreliable and slow. I know for international delivery your options are limited, but I've had better luck with DHL. I'm looking forward to receiving the model, just later than anticipated.

Peter from NY  January 12 2018
The Flatiron Building arrived right on schedule. It is glorious!

Jim from Chicago  January 11 2018
It arrived with no problems. I very happy that I bought it. Looks beautiful.

Andy Roche from London  January 04 2018
Second purchase from you guys, but my first Cityscape - was a gift for my other half at Christmas and he loved it. Looks great. Thanks.

Kevin from USA   January 02 2018
You guys should do a velodrome!

Simone from London  January 02 2018
What to get the man who has everything? London Cityscape was the perfect solution and is much loved!

Max from Singapore  January 01 2018
A model of Singapore would be fantastic. Either the Orchard Road area, or Business District + Marina Bay. <3

Michael from Sydney  January 01 2018
Would be great if you could do a cityscape of Akka, Israel (one of those ancient cities by the water that would be just perfect as one of your models)

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