Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We'd be very grateful if you could share your feedback and ideas.


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Tom from Auckland, New Zealand  August 14 2013
So very, very cool. I couldn't be happier with my sculpture. It was immaculately packaged and delivery to the other side of the world was surprisingly fast. Top marks.

Andreas from Norway  August 14 2013
The Glascow school of arts model is beautiful! Nice feel and weight to it, top notch quality!

James Lowden from Surrey  August 14 2013
Great service...keep up the good work!!

Robin from Southampton  August 13 2013
Excellent customer service, 5 star model. I'm definitely going to be adding Hoover to my collection soon.

Mark M from London  August 13 2013
Fantastic!! great model....nice work chisel adn mouse

Gavin from Chisel & Mouse  April 25 2013
Hi Kacey - the shipping to the US is $30. Cheers, Gavin

Kacey from US  April 24 2013
What is the shipping for this?

Rydal from London  April 18 2013
The Hoover building is brilliant and amazing detail. Loved gazing at it when I was a child as we drove past. Thank you so much for creating such beautiful sculptures of these great buildings.

Andy from Leeds  January 24 2013
The Glasgow School of Art I ordered is absolutely superb; I am thrilled. The quality is absolutely first class. I had high expectations from your very good photos, but the delivery exceeded them.

RDHD from Washingt, DC  January 02 2013
I bought this as a gift for my wife (she was born in DC and we live here). She loves it. It is beautiful and has pride of place in our living room. Thank you.

C Stone from Essex  January 02 2013
I brought this for my dad for christmas, he loved it....... Something different from the normal pair of slippers.Plus it arrived in one piece because of the packaging.

Timothy Sante from Columbus, Ohio  December 13 2012
Such a great idea. These buildings are a big part of our lives as we live in Ohio and also have lived on Columbia Heights in Brooklyn. Very nice that we can get these so easily in the states, although it would be nice if you could figure out a way for us to avoid the foreign transaction fee. Thanks, Tim

liz menzies from Morayshire  December 06 2012
OMG how much do I love these models, ordered Willow Tea Rooms & Glasgow School of Art for my daughter & son-inlaw, (notoriously difficult to buy for). Can't wait to see their reaction on Christmas day. Thank you for excellent service, I am sure they will be ordering from you in the future.

Kim from West Midlands  November 27 2012
I am now the very proud and lucky owner of two Chisel & Mouse plaster models. I have completely fallen in love with them, and fully intend to add more to my collection. They are so beautifully understated, which in itself makes them so desirable. Furthermore, I have never received such stellar customer care / communication. Thumbs up to Gavin!

Milo from Manchester  November 21 2012
Beautiful models keep it up guys!

Laurence Slattery from london  November 21 2012
I bought the model of the Hoover building from your website and it arrived yesterday. It is absolutely magnificent!I have no doubt that I am going to be buying more of your models - I already have my eye on Farringdon Station.These really are a great idea for a Christmas present.Well done and keep it up!

Ray from Herts  October 06 2012
hi guys, we have just purchase Arsenal's Art Dec and it came in the post today, its bloody great, we have brought it for a birthday present for an artist Gooner, it there such a thing. Keep up the good work.

Alastair from Arundel, England  September 27 2012
Seriously stylish. These elegant models would look great on any bookcase, table or sideboard.I have the Cincinnati Union Terminal taking pride of place on my bookcase. The craftsmanship is exceptional. Great, timeless present.

James Ponting from London  September 04 2012
I was chuffed to bits when I recieved the famous Arsenal East Stand as a present from my girlfriend last Xmas. My dad used to take me to Highbury and I have fond memories of sitting in that stand with him, I lost him in 2010 and to have such a beautiful piece sat on a unit in my lounge is not only an amazing thing to own and look at but a reminder of days out with him. I go to Arsenal regulary now and I never come home without popping in the Gunners Pub and walking past the East stand. "we're the East Stand we're the East Stand we're the East Stand Highbury! Thank-you for making such a wonderful piece.

Jeff from Cincinnati, United States  August 27 2012
I just received the Union Terminal Model, and love it!  As a resident Cincinnatian, who is captivated by this local architectural masterpiece, I'd like you to know that your model is the best collectible of Union Terminal, that I've ever come across (and I've been looking for sometime).  You are to be commended!  You have a great eye for detail, and I'm so pleased to have finally found such a quality piece.  I will definitely spread the word, about the quality offerings available through Chisel & Mouse.

Catherine from Chorley, England  August 27 2012
Thank you for getting the Battersea Power Station model to me on time. I did cut it little fine
but I wanted to take it with me to Menorca to give to a dear friend of mine. My friend loves to visit
London and this is one of his favourite landmarks. He is delighted with it. For me to be able
to take something so unique was extra special. The packaging was excellent as it travelled
from you to me in  the North West and then from Liverpool airport to Menorca!
Love your products and your website.


Valerie from Southsea, England  July 12 2012

I am extremely lucky as I recently won a great competition. I received my prize a couple of days ago, and I am delighted with it. It is a beautiful model of Bodium Castle, and is standing pride of place in my Lounge.

I definitely recommend anyone to purchase either the Castle, or any of the other classy models from Chisel and Mouse.  You will not be disappointed. The amount of stars I'd like to give my Castle, is 5 out of 5.

Thank-you very much to everyone involved with the competition, I will treasure my prize with pride, and can't wait to show it off to family and friends.



John Graves from Houston, Texas  July 08 2012
I am looking for a manufacturer who can produce a model of The 1940 Air Terminal Museum that can be sold in the Museum's gift shop.  The Museum is a beautiful streamline moderne structure.  Photos can be seen at www.1940airterminal.org.  If you would be interested in discussing this possibility, please reach me at

Brian Faulkner from Sidcup  June 21 2012

This is stunning! Start saving now. 

J Anna Ludlow from Hucknall, Nottinghamshire  June 12 2012
I have a visually 'tactile' eye if you like and know instinctively whether I like something or not, if I have to go back and have a second look then it is not for me. I have long loved lighthouses and telephone kiosks and most things art deco/moderne and the colour purple. The first thing I learned after being medically retired was web design and finally I was able to unleash my personal taste onto the web. Our joint interest in the Abbey Lighthouse introduced me to Chisel and Mouse and Gavin who had found my website. I'm absolutely thrilled to have received my Abbey Lighthouse sculpture even though I had prevaricated about a couple of the other choices knowing in my heart that only the lighthouse would do! It's a beautufully compact piece of craftsmanship of which Chisel and Mouse should be justifiably proud. I have a feeling the Arsenal and Hoover models will also be coming my way. Thank you again (and I love the 'designer' wrappings!)

Anne from West Midlands  May 22 2012
This model is simply wonderful. Our daughter has recently moved to Glasgow, so we know this building well. We love McIntosh and this model evokes the very best of his work. The packaging doubles as a presentation box. It arrived swiftly and has been added to the other models we already own of famous buildings. I can heartily recommend this company for it's attention to detail in model making and customer service. We are looking forward to seeing news models in the range.

frank from glasgow  May 14 2012
Why would they do Parkhead? The models are of  buildings of beauty and design, which Parkhead is not!


Gavin from Sussex  May 11 2012
Hi Joe - I'm afraid we don't do Parkhead yet. I would love to make a model of the old Parkhead stadium front as shown below. Such a shame it was torn down.




joe from glasgow  May 11 2012
do you do parkhead


Kate from twitter  May 08 2012
Would love to see a model of the Royal Festival Hall




Hannah Coleman from Grimsby   May 02 2012
Hi Guys,
Its Hannah Coleman (@dreamwallstyle and @dreamwalls) on twitter - did you get my DM with my email [removed@*****.com] I would love to do a feature on you, please get in touch so I can start working on it - many thanks Hannah 


Gavin from Sussex  May 01 2012
Thanks Wandering Wahoo. You're dead right and I was wrong. I must have mixed the two up. I've made the correction.

The Wandering Wahoo from State College, PA USA  April 30 2012
The Longfellow House is a great choice--but it's in Cambridge, MA, rather than Minneapolis. The Longfellow House in Minnesota is 2/3 scale model of the original house in Massachusetts.


Gavin from Sussex, England  April 26 2012
Hi Walt. Thanks for the feedback and compliments. I'm afraid that in our rush to get the professional photographs completed we didn't finish the 'T' properly. I hesitate to show a photograph of a model that is work in progress but here's one. We'll get the new professional photographs done shortly. Rest assured that all models will be produced with the 'T' properly formed.



Walt from CincinnaTi  April 26 2012
Hi - My brother in France sent me your link as we live in Cincinnati and visit the terminal often.  Very nice job on the facade.  I was looking at the lettering on the front of your piece and the "T" in Cincinnati looks funny and does not match - you are all capitals except that "T" - looks more like an "I"

Mrs. H. Nathanson from Kent, England  April 25 2012
At a time when customer service seems to get worse by the second at every other retailer in the country, Chisel & Mouse (and particularly Gavin Paisley) has got it right.  I ordered two models and enquired after another few that were at the time being advertised on the website.  I received my first two beautifully wrapped up and, what is more, I received an email from Mr. Paisley informing me of the up coming new models together with close up photos of all of them, and that he would drop me a line when they would so be available.  I did not honestly think he would, but he did ! Great service, gorgeous products - both absolutely worthy of telling everyone about. 

Elaine from Clopton, England  April 25 2012
My son-in-law was absolutely thrilled with the model. He was very impressed with the detail and quality. He will certainly be asking for another at Christmas!You definitely rate 5 stars.

Shannon from Ellsworth, Maine, United States  April 24 2012
It's GORGEOUS!!!!! Also, the seller is excellent to work with and extremely easy to contact. It was packaged with as much attention and care as a Christmas gift -- and it is absolutely stunning in every way. I can't wait to add to my collection.

Humph from Worcester  April 20 2012
This is our third Chisel and Mouse model. In this special year for the Royals and with all the visitors who will come to the Olympics, it would make an ideal souvenir. As ever the quality of the model and the degree of fine detail is very impressive. My wife and I love it. Keep up the good work ! 

Humph from Worcester  April 18 2012
This is my second purchase from this wonderful team. My wife has always been a fan of Georgian buildings having spent her Higher Education Years in Bath. The model is even better then the photos on the site. As before, the presentation box in which the model arrived made it an ideal gift. We are looking forward to more new models soon.

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