Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We'd be very grateful if you could share your feedback and ideas.


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Mary from Canberra, Australia  April 28 2016
Hi, I have just entered your competition to win a cityscape tile. I'm really excited and hope I win! But I just wanted to give you a sugestion of a great city that would look fantastic on a tile and that is Canberra, Australia. it is one of the few cities in the world which are planned. Therefore, it has great lines and shapes as seen from above. Cheers

Aoife Hannon from Ireland  April 22 2016
Excellent service and the model arrived in perfect condition. I absolutely love it!!

John Pastier from San Jose CA USA  April 01 2016
Splendid stuff here, judging from the photos. Laudable selection of subjects. It would be nice if you gave the size of each piece.

Bruce Cohen from NY, USA  March 25 2016
Are you guys going to make a cityscape of Manhattan? I just love you stuff, and coming form a retired NY Creative Director, that means a lot, because I usually hate anything I didn't create. lol. Keep up the excellent work.

Hi Bruce, check out our cityscape page, we have 1:5k of the Financial District - southern tip of Manhattan. Cheers, Robert

Jane P from Manchester  March 04 2016
Ordered the Battersea Power Station for a birthday present, beutiful, well packaged. Very pleased, keep up the good work

David from Takoma Park, US  February 21 2016
Just got it. I am blown away. I was expecting something incredible but this is even better than I expected. As nice as your website is, it does not do justice to how stunning this piece is. It belongs in a museum. The windows and door details are jaw dropping. I think this goes beyond a architectural model. It's a work of art. But that is not what really amazes me. Out of all the buildings in DC, this is the one you do. I worked a few blocks from the building for a few years. They did a pretty good job of preserving it. There is a park across the street and I spent many a lunch hour there staring at the building and wishing I had it in my collection. Now I do. The buildings that you choose and the craftsmanship that goes with them are what make you unique I think. Looking through your website I am floored by your choices. I went to school at Arundel and could not believe you had something from there.

Lawrence from Boston  February 02 2016
Beautiful work! Are you planning to craft a 3D model of Boston in the future?

Paul Hogan from Holyoke Ma. 01010 USA  December 13 2015
Do you have a model of the Dublin Post Office circa 1816

Andy from Canada  December 08 2015
I'm gobsmacked at the beauty of this beast: you have produced an astonishingly beautiful addition to the catalogue. Well done! I've been a long-time admirer of your work over the past few years but I have to say, admiring one on the Internet and actually holding one in the hand are world's apart (can't believe how heavy these puppies are!). And the architectural detail is amazing: I spent several hours a few years ago photographing this building from all angles and I can unequivocally say, you captured it's essence brilliantly!

Helena from England  December 07 2015
Just a quick note to say order received safely, with huge thanks. Your work is absolutely beautiful and I think will be the start of a collection!

Jen from London  December 01 2015
We are delighted with our Hoover building model, which arrived today. Your packaging is a work of art in itself!...So needless to say, it arrived safely.

danielLeary from danielL228@aol.com  November 07 2015
I am interested in purchasing, 1 if not more ,models of the Dublin Post Office circa 1915. As it is the centenary of the Rising, there could be a lucrative market for US. I know the interest and demand is there. Also, there is no quick way to ascertain quickly if you stock or intend to stock models of arichetural buildings I might be interested in. Thank you.

Maggie from Herts  October 31 2015
Yesterday I visited Laing O'Rourke's amazing precast concrete manufacturing facility nr Worksop. The intent is to develop a quality multistorey prefabricated housing solution for London and Quadrant Housing Trust. There are two built & furnished examples of their housing on the site - a small low rise apartment block & a large villa. For me the icing on the cake was the fabulous display of Chisel & Mouse architectural models. I made a note of your name & ordered 3 models for myself this morning. I can't wait for them to arrive & become prominent conversation pieces in my home!

Ieuan from NUTLEY, EAST SUSSEX  August 26 2015
I have myself, 4 model buildings! And the quality of them are outstanding! Really great detail, to all of the models I have.. Thank you Dad, for making them for me

Fran from London  August 14 2015
Sorry, I meant to rate that 5 stars!

Fran from London  August 14 2015
I purchased the Whitechapel Art Gallery a while back and it has proved to be a great conversation piece. The after service is also excellent.

Julian from London  July 08 2015
Arrived last week. Beautiful item. Takes me back to hundreds of happy memories of Highbury including when my (architect!) Dad first took me there as a little boy. Looks amazing on my bookshelf with match day programmes. Thanks

Jan from Helmond  July 08 2015
Today London has arrived in Helmond in perfect condition! It's breathtaking!!!!! Can't wait for thr next city!!!

Ceri from Australia  June 26 2015
Just a quick email to let you know that the sculpture arrived safely and my girlfriend loved it! Congratulations on such a wonderful design idea executed so beautifully.

Eric Parlee from Santa Monica  April 20 2015
I suggest you model FLW's Millard House, Greene and Greene's Gamble House (Pasadena), Neutra's Lovell House and Schindler's Howe House as part of your collection. I'd also suggest Jefferson's UVA Rotunda and Monticello. The list is endless...Corbusier's Villa Savoie...Palazzo Riccardi (Medici) in Florence

Gary from London  April 09 2015
I received the Centre Point sculpture earlier today. It looks even better in my hands. Excellent craftsmanship and excellent detail!! I'll certainly be back for more!

Allan from Australia  March 13 2015
Item arrived as stated, sculpture is brilliant and the whole process was exceptional, congratulations on the great service.

Simone from The Hague  January 02 2015
And a jealous time was had by all when hubby dearest opened his X-mas present: Battersea Power Station (the model, that is... duh). He has already instructed me which model -or rather models- to get him next. Many thanks to Chisel and Mouse for making my life considerably easier in the 'what on earth shall I give him' department! Great packaging, by the way.

Peter from London  January 01 2015
I wanted to write to tell you how delighted my wife was with her own Battersea Power Station. It is her favourite building in London, so when I saw your advert in the paper I knew it would be an inspired Christmas present...and it was. Thanks for packing it so thoroughly - I hadn't dared open it up, but it was all fine on Christmas morning. Thanks again.

rickrobe from USA  December 24 2014
Have you considered a model of the Pantheon in Rome?

Jennifer from Edinburgh  December 20 2014
We have just received our "Columbia Heights" model. We are absolutely delighted. It's a very substantial piece, and looks quite stunning! We have been to Brooklyn Heights Historic District and were very taken with it. To have such a wonderful reminder of that area is perfect. It was beautifully packed and the information cards accompanying it all make for a very professional product and outstanding service. This will probably not be the last piece of your work we go for!

George from Oldham  December 20 2014
Have received the Glasgow School of Art sculpture and we are more than delighted with it. You had it so carefully packaged, and delivery excellent and on time. It is a special Christmas gift for one of the sons who is an architect, and I am sure it will lead to future orders of iconic buildings. Thank you for one trouble - free, delightful ordering on-line experience, in the midst of so many inferior companies' unsatisfactory services.

Martin from London  December 17 2014
Thank you Guys for making an old man very happy ! As a long time season ticket holder in the magnificent old East Stand at Highbury my sculpture brings back so many happy memories of great players and wonderful matches with my late Dad and my two children all sharing a special love. It is a beautiful crafted and detailed work of art and takes pride of place amongst a wealth of treasured Arsenal memorabilia.

Patrick from London  December 01 2014
Both my sculptures have arrived safely and they are superb! Exceeded my expectations. I shall certainly order more. Thank you

Liam from Worthing  November 24 2014
Just received my little Highbury, it has taken pride of my front room atop my fire place. The sculpture is fantastic and the detail is exact, so thank you very much. I will be pushing some of my Arsenal supporting friends in your direction.

Katie from London  November 19 2014
The models turned up today and are stunning! Thank you for all your help. Katie

John from Cardiff  November 11 2014
Just wanted to say a massive thank you! My Trellick Tower arrived today, it's wonderful and exceeds all my expectations. As I'm currently living with the builders it's had to go back in the box for safe keeping, but hopefully in a couple of weeks it will be able to take pride of place in my lounge - I may just have to share a photo of it with you when it's in situ! Thanks again for making me so very happy!

Linnea from London  August 25 2014
The sculpture is really nice! I gave it to my husband, who is a huge Fulham fan, for his Birthday. He really likes your sculptures, as do I, but he didn’t know you could get Craven Cottage so that was a nice surprise.

David from Paris  August 24 2014
I just had a great costumer experience from the Paisley brothers! Not fully satisfied by the Marlin motel model (hard to appreciate its details at distance) they made no fuss to exchange it with their best seller Hoover building.

Zoe from West Sussex  August 18 2014
Delivered in time, perfect present. Great work, keep it up Chisel & Mouse

Victoria from Surrey  July 30 2014
Thanks very much for your message, nice personal touch in this day and age! I've just collected the delivery from my parents as the Hoover Building is a birthday present for my other half (I didn't want it sent to our address in case she worked out what it was) and she has just opened it. To say that she is happy with it is an understatement. She absolutely loves it. Thank you for making beautiful things, long may it continue.

Carl from Stoke-on-Trent  July 15 2014
The sculpture arrived today and I am lost for words on the excellent quality and detail. You and Robert really are true talented craftsmen. I have put it pride of place in my office for all to see and admire. I am so pleased that I found your site as this is just the type of piece I have been trying to source for a long time. I will definitely be adding additional pieces in the future and have bookmarked your site.

Lesley from London  July 09 2014
Sorry - meant to leave 5 stars !

Lesley from London  July 09 2014
Bought the Highbury/Arsenal facade for a friend in Paris last year and he said Best.Present.Ever. I keep trying to make my mind up which one I could buy myself as it's so difficult to choose.

Ryan from Oxford  June 10 2014
Beautiful piece, modernist serenity. Arrived promptly, beautiful packaging...One of many to come o think. Good work!!

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